This privacy policy notice is served by Kendal Caravans Ltd, under the website; http://www.kendalcaravans.co.uk & http://www.westfieldcaravans.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.
Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Consent
Supply of products, services, marketing associated products and services, record keeping
Customer information is required to register the new owner with manufactures for warranty purposes and/or product recall. The promotion of new and associated products.
Stored in central database and our EMS.
We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
We do share your personal information with third parties and they include; Manufacturer of supplied product (The Swift Group Ltd, Willerby Ltd, ABI (UK) Limited, Erwin Hymer Group UK Ltd, J.R Rix & Sons Group of Companies)
__________________
Contract
Completion of Sales Order for supply of goods & Invoicing
To ensure the correct products and/or services are delivered/supplied and billed correctly.
Details can be collected via our Customer Enquiry Form, stored on our central database and transmitted to our accounting software.
We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
We do not share your information with third parties.
__________________
Legal obligation
Secure funding from a finance company
Obligation to ensure that accurate details are transmitted to funding providers.
We process your information in the following ways:
information is processed into digital systems of Funding providers.
We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists.
We do share your personal information with third parties, and they include; Blackhorse Limited, Evolution Funding 2018 Limited
___________________
Vital interests
ensure the contact is supplied only with information relevant to their registered interest.
: Stored on our central database, transmitted by e-mail and/or telephone (verbal and/or SMS)
We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
We may need share your personal information with third parties and they include; Caravan Parks (A full list of “Caravan Parks” can be requested in writing to Kendal Caravans Ltd, Shap Road, Selside, Kendal, Cumbria, LA8 9LF)
___________________
Legitimate interests
ensure the contact is supplied only with information relevant to their registered interest.
to ensure only relevant messages are delivered to appropriate customers
Details are stored on the central database and integrated into our chosen EMS.
We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
We do not share your information with third parties.
___________________
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Under the GDPR your rights are as follows. You can read more about your rights online at www.ico.org.uk
You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.
Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Cookies that we use are;
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
Our EMS provider is; MailChimp, we hold the following information about you within our EMS system;
Kendal Caravans Lake District
Shap Rd, Selside,
Kendal LA8 9LF
Kendal Caravans Blackpool
60 Chorley Rd,
Blackpool FY3 7XQ